Crucial Conversations Tools for Talking When Stakes Are High, Second Edition

Category: Book
By (author): Grenny, Joseph
By (author): McMillan, Ron
By (author): Patterson, Kerry
By (author): Switzler, Al
Subject:  BUSINESS & ECONOMICS / General
  BUSINESS & ECONOMICS / Negotiating
  FAMILY & RELATIONSHIPS / General
  SELF-HELP / General
Audience: professional and scholarly
Publisher: McGraw-Hill Education
Published: September 2011
Format: Book-paperback
Pages: 288
Size: 9.00in x 6.00in x 0.70in
Our Price:
$ 23.95
Availability:
In stock

Additional Notes

From The Publisher*

The New York Times and Washington Post bestseller that changed the way millions communicate

"[Crucial Conversations] draws our attention to those defining moments that literally shape our lives, our relationships, and our world. . . . This book deserves to take its place as one of the key thought leadership contributions of our time."
-from the Foreword by Stephen R. Covey, author of The 7 Habits of Highly Effective People

"The quality of your life comes out of the quality of your dialogues and conversations. Here's how to instantly uplift your crucial conversations."
-Mark Victor Hansen, cocreator of the #1 New York Times bestselling series Chicken Soup for the SoulĀ®

The first edition of Crucial Conversations exploded onto the scene and revolutionized the way millions of people communicate when stakes are high. This new edition gives you the tools to:

  • Prepare for high-stakes situations
  • Transform anger and hurt feelings into powerful dialogue
  • Make it safe to talk about almost anything
  • Be persuasive, not abrasive
Biographical Note

Kerry Patterson, Joseph Grenny, Ron McMillan, and Al Switzler are cofounders of VitalSmarts, an innovator in corporate training and organizational performance.
www.vitalsmarts.com