Bookshelf.ca Online Ordering
• In stock items (available now)
• In stock soon items (usually delivered within 1-10 days)
• Available to order items (usually delivered within 5-10 days)
• Out of stock items (subject to availability from our suppliers)
Ontario alcohol regulation requires that we identify the recipient is of legal age when we deliver. This requirement limits wine orders to Guelph shipping addresses only.
All Guelph postal codes are elgible for Free Guelph delivery or Bookshelf store pickup. Once a shipping address has been entered, In-store Pickup or Delivery can be selected from the dropdown menu.
Please note that the Bookshelf only ships within Canada and the US at this time. Necessary shipping charges will be applied at time of purchase.
- American Express
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All products are guaranteed against manufacturer defect.
Products may be returned for refund or exchange within 15 days of your receipt.
To be eligible for a return, your item must be unused and in the same condition that you received it. Please notify us in advance at firstname.lastname@example.org if you would like to return or exchange a product.
To return your product, you should send your product to: The Bookshelf, 41 Quebec Street, Guelph, Ont., Canada, N1H2T1.
Refunds (if applicable):
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment. Shipping costs are non-refundable.
Sale items (if applicable):
Only regular priced items may be refunded.
Exchanges (if applicable):
We only replace items if they are defective or damaged. If you need to exchange an item due to defect, send us an email at email@example.com and send your item to: The Bookshelf, 41 Quebec Street Guelph Ontario CA N1H2T1.
Gift Returns/Exchanges (if applicable):
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you. If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver who will be informed of your return.
The Bookshelf ® is a registered trademark of The Book Shelf of Guelph Limited.